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© 2026 Webbalances Solution (003096168-D). All rights reserved.Version 4.89.0
All guidesMetriFieldCreate and work a work orderRecord assets and service locationsSet up preventive maintenancePlan the day on the dispatch boardUse the AI scheduling assistantYour day in the technician appCheck in, record the job and get the customer's signatureKeep parts in stock in warehouses and vansBill completed work orders
User Guide › MetriField

Bill completed work orders

Turn completed work orders into MetriSales invoices, one per job or one per customer for a selection, with labour, parts and contract cover, ready for MyInvois.

For: Billing staff and administrators

Steps

  1. 1In MetriField → Settings, under Billing, choose a labour product (its price lists and SST apply) or an hourly rate, how labour time is rounded up, and what a contract in force covers: labour, parts or both.
  2. 2Open a completed work order and, under Billing, select Bill. The dialog shows the invoice lines: labour from check-in to check-out (change the minutes if you need to), the parts used at the customer's price-list prices, and non-stock parts at zero for you to price.
  3. 3If a contract in force covers the work order (its own contract, its entitlement's or its asset's), the covered lines are included at no charge with the contract's number.
  4. 4Choose the invoice language and select Create invoice. A draft invoice is created in MetriSales and the work order shows Billed on with the invoice number.
  5. 5To bill several at once, open Work orders → Ready to bill, tick the work orders and select Bill selected. You get one invoice per customer.
  6. 6Open the invoice in MetriSales to check it and send it. When it is ready, submit it to MyInvois from the invoice, as for any other invoice.

Good to know

  • A work order is billed once, however often Bill is pressed. To bill it again, void the invoice in MetriSales: the work order goes back to Ready to bill.
  • Invoices are never submitted to MyInvois automatically.
  • Billing needs the MetriSales invoice permission (create invoices) as well as access to the work order.
  • The invoice lists the work orders it came from under Links.

Related guides

  • Create and work a work orderFrom a case or by hand: schedule the visit, choose the technician, tick the checklist and complete it.
  • Record assets and service locationsKeep customer equipment with its warranty and history, at addresses your technicians can find.
  • Set up preventive maintenanceReusable checklists, and plans on contracts that create a work order before each visit.
  • Plan the day on the dispatch boardSet up technicians, place jobs by dragging or from the keyboard, check conflicts and dispatch the day.

Still need help? Contact support

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