Send events with webhooks
Tell your other systems the moment something happens in MetriCRM — a new case, a won deal, a paid invoice.
For: Workspace admins and developersSteps
- Open Settings → Webhooks and select Add endpoint.
- Enter your system's public HTTPS address and choose the events it needs (or All events).
- Save, then copy the signing secret your developer will use to check each request.
- Select Send test event to check the endpoint answers.
- Open the endpoint to see recent deliveries: the result, number of tries and response. Select Payload to see exactly what was sent, or Resend after you fix a problem.
Good to know
- Only 2xx answers count as delivered. Other answers are retried for about 3½ days, then the endpoint is turned off and admins are told.
- Rotate the secret any time — the old one keeps signing for 24 hours so you can switch over without missing events.
- Each event has a webhook-id that stays the same on retries, so your system can ignore repeats.
Still need help? Contact support