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© 2026 Webbalances Solution (003096168-D). All rights reserved.Version 4.41.0
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User Guide › Users & security

Arrange account and contact forms

Group fields into sections, put them in the order your team works, hide what you don't use, and turn industry and tier into pick lists.

For: Workspace admins

Steps

  1. 1Open Settings → Layouts & picklists and choose Accounts or Contacts.
  2. 2Use ↑ and ↓ to reorder fields, Move to to put a field in another section, and Hide for fields you don't use. Hidden fields keep their values.
  3. 3Add a section, or rename one, for your own grouping — for example a Logistics section for your custom fields.
  4. 4Select Save layout. The New / Edit form and the details on every record follow it straight away.
  5. 5Under Picklists, enter one industry or tier per line and select Save picklists. People then choose from the list instead of typing.

Good to know

  • The name always comes first and can't be hidden.
  • New custom fields join the last section until you move them.
  • Reset to default brings back the original layout.

Related guides

  • See your workspace at a glanceSettings opens on the admin overview: what is left to set up, anything that needs attention, seats in use and AI usage.
  • Set up your organisationCompany details, logo, default language, time zone and financial year — used across the app, the customer portal, emails and PDFs.
  • Choose how record numbers lookSet the prefix, whether the year is included, and how many digits case, lead, deal, quotation, order, invoice and receipt numbers have.
  • Start new records from a templateSave starting values for new cases, tasks, leads and deals, and pick them from “Start from a template” on the New form.

Still need help? Contact support

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