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User Guide › MetriCRM

Tasks and My work

Plan follow-ups with due dates, reminders and repeats.

For: Everyone

Steps

  1. 1Open Tasks. Your work is grouped into Overdue, Today, Upcoming and Someday.
  2. 2Select New task: add a title, due date, reminder, priority and (optionally) link it to an account or contact. On a lead, deal, quotation, order or invoice, use Add task in Tasks & activity to link the task to that record.
  3. 3Choose a repeat (daily, weekly or monthly) for recurring work.
  4. 4Tick the checkbox to complete a task. The next occurrence of a repeating task is created automatically.
  5. 5Switch to Board view to see tasks as columns.

Related guides

  • Accounts and contactsCreate customer records, link people to companies and assign account managers.
  • The 360° customer pageEverything about a customer on one page: timeline, notes, tasks and AI summary.
  • Knowledge base articlesWrite answers once, translate them and publish to your team or customers.
  • Segments, duplicates and mergingSave filters for reuse and clean up duplicate records.

Still need help? Contact support

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