Quotations
Build a quotation from a deal or from scratch, get it approved, send it and let the customer accept online.
For: Sales repsSteps
- On a deal, select Create quotation (or ✨ Draft with AI) — or go to Sales → Quotations → New quotation.
- Choose the contact, price list, validity date, document language (English, Bahasa Melayu or Chinese) and payment terms.
- Add lines from your products: prices, discounts and SST come from the price list for the customer's tier and quantity. You can change them, or add custom lines.
- Write the terms and notes, then select Save draft. A banner tells you if the discount or total needs approval.
- Select Submit for approval. Without rules that apply, the quotation is approved straight away.
- Once approved, select Send to customer. The PDF goes from your sales mailbox with a secure link to accept or decline.
- To change anything after submitting, select Revise: a new version (v2, v3 …) starts as a draft and the old one is kept.
Good to know
- Preview PDF shows exactly what the customer receives.
- Sent quotations expire automatically after their validity date.
- The customer's link stops working when you send a new version or the quotation expires.
Still need help? Contact support