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All guidesGetting startedSign in and set up two-factor sign-inFind your way aroundYour language and account securityChoose your notifications
User Guide › Getting started

Sign in and set up two-factor sign-in

Sign in to your workspace and protect your account with an authenticator app.

For: Everyone

Steps

  1. 1Open your workspace address, for example yourcompany.metricrm.com.
  2. 2Enter your work email and password, then select Sign in.
  3. 3The first time, scan the QR code with an authenticator app such as Google Authenticator or Microsoft Authenticator, and type the 6-digit code.
  4. 4Save your backup codes somewhere safe — each one works once if you lose your phone.
  5. 5Next time, enter the current 6-digit code from the app. Tick “Remember this device for 30 days” on a trusted computer.

Good to know

  • Forgot your password? Use “Forgot password?” on the sign-in page; the link expires after a short time.
  • Lost your phone and your backup codes? Ask a workspace admin to reset your two-factor sign-in.

Related guides

  • Find your way aroundThe sidebar, search, the “+ New” menu, notifications and the AI copilot.
  • Your language and account securityChange the language you work in, your password and your two-factor settings.
  • Choose your notificationsDecide which alerts you get in the app and by email, and set quiet hours.

Still need help? Contact support

On this pageStepsGood to knowRelated guides