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© 2026 Webbalances Solution (003096168-D). All rights reserved.Version 4.41.0
All guidesUsers & securitySee your workspace at a glanceSet up your organisationArrange account and contact formsChoose how record numbers lookStart new records from a templateRestore, retain and export your dataInvite usersOrganise teamsRoles and permissionsSecurity policyAudit logSee all your integrationsCreate an API keySend events with webhooksCreate records from other tools
User Guide › Users & security

See your workspace at a glance

Settings opens on the admin overview: what is left to set up, anything that needs attention, seats in use and AI usage.

For: Workspace admins

Steps

  1. 1Open Settings. The Overview shows a setup checklist; select Open next to any step that is not done.
  2. 2System health lists mailboxes, chat channels, the phone system, webhooks, failed background work in the last 24 hours and scheduled reports. An amber or red dot means something needs attention; select the row to go there.
  3. 3Seat utilisation shows seats used against seats bought for each module; Manage in Billing changes them.
  4. 4AI usage shows credits used this month against your included credits and overage cap.

Good to know

  • Each part only appears if your role can manage that area.
  • Settings are grouped: Organisation, Users & security, Modules, Customisation, Automation, AI & integrations and Data.

Related guides

  • Set up your organisationCompany details, logo, default language, time zone and financial year — used across the app, the customer portal, emails and PDFs.
  • Arrange account and contact formsGroup fields into sections, put them in the order your team works, hide what you don't use, and turn industry and tier into pick lists.
  • Choose how record numbers lookSet the prefix, whether the year is included, and how many digits case, lead, deal, quotation, order, invoice and receipt numbers have.
  • Start new records from a templateSave starting values for new cases, tasks, leads and deals, and pick them from “Start from a template” on the New form.

Still need help? Contact support

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