Plan and publish social posts
Write a post once, check it against each network's rules, get it approved and schedule it on the content calendar.
For: Marketing and supervisorsSteps
- Open MetriChat → Social and select New post.
- Pick the accounts to post to, then write the caption, or select Write with AI, describe the post and choose English, Malay or Chinese.
- Tick Different text per network to shorten the X version or add hashtags for Instagram. Add images (JPG for Instagram) or one video for TikTok and YouTube, up to 4 MB each.
- Check the preview and Checks: anything a network won't accept (too long, needs a video, wrong image type) must be fixed before you can submit.
- Choose As soon as possible or a date and time (Malaysia time), then Submit for approval or Schedule. Approvers approve or send the post back from the calendar's Waiting for approval list.
- Each post's page shows every account's result with a link to the live post. If an account failed, reconnect it if needed and select Retry failed accounts.
Good to know
- Scheduled posts go out within 5 minutes of their time.
- X charges more for posts with a link.
- Social comments, mentions and analytics are coming soon.
Still need help? Contact support