Submit and fix e-invoices

Send issued invoices to LHDN, follow their status and correct invalid ones.

For: Finance and sales teams

Steps

Open an issued invoice and select Submit to MyInvois, or go to MetriSales → e-Invoices and select Queue issued invoices to add every issued invoice with a buyer TIN to Pending.
In the Pending tab select Submit (one document) or Submit all. Only a person can submit — AI agents never do.
MetriCRM validates the buyer TIN, builds the e-invoice, signs it when you have a certificate and sends it in batches of up to 100. Statuses move to Submitted and then Valid within seconds.
Valid e-invoices show the LHDN UIN. The invoice PDF and the customer's invoice link show the validation QR code, the UIN and the validation date.
If LHDN marks a document Invalid, open the Invalid tab: each field error is listed against our fields. Select Fix & resubmit, correct the highlighted fields and save — the document is submitted again.
To adjust a validated e-invoice, select New note to issue a credit, debit or refund note that refers to it.
Sales to buyers without a TIN wait for the monthly consolidated e-invoice. After the month ends, select Prepare batch on the consolidated card, review it in Pending and submit it before the due date.

Fixes can be saved back to the account and to the product mapping so the same error does not come back.
People who submitted a document are notified when it turns out invalid or when the buyer asks for rejection.

Still need help? Contact support