METRICRM
FeaturesIndustriesAIPricingResources
//
Talk to us
METRICRM
ProductPricingFeaturesAll modulesIndustriesAIIntegrations
ResourcesUser GuideContact
LegalTerms of ServicePrivacy NoticePDPA NoticeData Processing AgreementCookie Policy
© 2026 Webbalances Solution (003096168-D). All rights reserved.Version 4.54.0
Industries · Automotive

From test drive to every service visit

Turn showroom and online enquiries into sales, keep service customers informed, and handle warranty and complaint cases with clear ownership.

Start 14-day trialTalk to us
Automotive
MetriSalesMetriCareMetriVoiceMetriChat
Automotive

Challenges we solve

  • Leads from many sources
  • Service status calls
  • Warranty claims on paper
  • Reminders missed
  • Sales and service apart
  • No view by branch
Automotive

How it flows

  1. Customer asks on any channel
  2. AI answers or routes it
  3. Your team resolves
  4. Insights show what to fix
Use cases

How Automotive teams use MetriCRM

MetriSales screen
01

Showroom and online leads

  • Web forms and marketplace leads captured automatically
  • Test-drive follow-up tasks
  • Quotations with approvals for discounts
MetriSalesMetriChat
Swipe or use the arrows
AI for Automotive

How AI cuts cost and effort for Automotive

  • Lower costsBiggest impact
    • AI lead scoring prioritises buyers likely to purchase
    • AI agents answer service-status and booking questions instead of advisors
    • Automated reminders replace manual call-outs
  • Streamlined operations
    • Warranty claims categorised with the right documents requested
    • Call notes summarised onto the vehicle owner's record
    • Insights by branch show where service slips
  • Happier customers
    • Owners get service updates without calling
    • Faster, consistent replies across showrooms
    • Timely reminders for service and renewals

AI is metered in credits you control, or free with your own AI key; MetriAgent is billed per verified resolution.

Automotive

One platform, every Automotive customer journey

  • MetriSales· Available now
  • MetriCare· Available now
  • MetriVoice· Available now
  • MetriChat· Available now
  • Analytics· Available now
  • MetriReach· Coming soon
  • Faster lead follow-up
  • Fewer status calls
  • Warranty under control
  • More service visits

Other industries

Retail & F&BHospitality & TravelProperty & Real EstateHealthcare & ClinicsEducation & TrainingFinancial Services & InsuranceTelco & Internet ProvidersLogistics & E-commerceManufacturing & DistributionBPO & Contact CentresGovernment & Public Sector

See MetriCRM for Automotive

Tell us how your team works today — we will show you the modules and set-up that fit.

Talk to usStart 14-day trial