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MetriChat

Every chat channel in one place

Answer WhatsApp, Messenger, Instagram, Telegram, LINE and web chat from one inbox, with bots for common questions and hand-off to agents.

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Features

What MetriChat does

  • Omnichannel inbox

    Coming soon

    WhatsApp, Messenger, Instagram, Telegram and LINE in one place.

  • Website chat

    Coming soon

    A branded chat widget for your website.

  • Chatbots

    Coming soon

    Answer common questions and hand off to agents.

  • Social media management

    Coming soon

    Comments and messages from X, TikTok and YouTube.

FAQ

Questions about MetriChat

Do I need a WhatsApp Business account?+

Yes. MetriChat connects through the official WhatsApp Business Platform.

Can bots hand over to a person?+

Yes. Bots hand over with the full conversation history whenever a customer asks or a rule matches.

Is chat history kept?+

Yes. Every conversation is kept on the customer record according to your retention settings.