Email responder rules

Sort incoming email automatically before anyone sees it.

Steps

1. 1Go to Settings → Mail → Responder rules and select Add rule.
2. 2Add conditions, for example Subject contains any of “invoice, bil” or Sender domain is …
3. 3Add actions: route to a team, assign, tag, close, mark as spam, reply with a template or don't acknowledge.
4. 4Tick “Stop after this rule” to skip the rules below when it matches.
5. 5Use the arrows to set the order — the first matching rule runs.
6. 6Use Test an email to see which rule a sample message would match. Nothing is sent or saved.

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