Pricing

Pay per seat, per module

Pick the modules you need and how many people use each. Prices in Malaysian ringgit, billed monthly. Tax (SST) is calculated at checkout.

  • MetriCRMRequiredAccounts, contacts, tasks and knowledge base
    RM 39.00per seat / month
  • MetriCareCases, queues and SLAs
    RM 69.00per seat / month
  • MetriSalesLeads, pipeline, quotations and invoices
    RM 69.00per seat / month
  • MetriMailShared inboxes, templates and broadcasts
    RM 39.00per seat / month
  • MetriChatWhatsApp, Messenger, web chat and social
    RM 59.00per seat / month

Included in every plan

  • MetriCRM customer record, tasks and knowledge base
  • Analytics dashboards and reports for your modules
  • Malaysia Pack: MyInvois, FPX/DuitNow and PDPA toolkit (as it launches)
  • AI credits for every user, with a monthly cap you control
  • English, Bahasa Melayu and 中文 everywhere
  • Data hosted in Singapore, two-factor sign-in and full audit log

Coming soon

These modules are on the way. Prices are announced at launch — talk to us to join early access.

  • MetriVoice

    Cloud contact centre with voice AI

    Billed: Per agent seat + per call minute

    Price announced at launch

    Join early access →
  • MetriAgent

    AI agents that resolve requests end to end

    Billed: Per verified AI resolution

    Price announced at launch

    Join early access →
  • MetriReach

    Marketing automation and customer journeys

    Billed: Per user / month

    Price announced at launch

    Join early access →
  • MetriSuccess

    Customer health, renewals and playbooks

    Billed: Per user / month

    Price announced at launch

    Join early access →
  • MetriQA

    Automated quality assurance and coaching

    Billed: Per user / month

    Price announced at launch

    Join early access →
  • MetriField

    Field service scheduling and mobile jobs

    Billed: Per user / month

    Price announced at launch

    Join early access →
  • MetriDesk

    Employee service desk for IT and HR

    Billed: Per user / month

    Price announced at launch

    Join early access →
  • Enterprise add-on

    Single sign-on, SCIM provisioning, customer-managed keys and sandboxes.

    Billed: Per workspace add-on

    Price announced at launch

    Join early access →

Usage-based items

  • AI credits beyond your allowanceRM 0.02 per credit, with a hard monthly cap you setAvailable now
  • MetriAgent resolutionsPer verified resolution — price at launchComing soon
  • MetriVoice call minutesPer minute on MetriCRM numbers — price at launchComing soon