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© 2026 Webbalances Solution (003096168-D). All rights reserved.Version 4.22.0
MetriDesk

Service desk for your own staff

Handle IT, HR and facilities requests from employees in a separate desk with its own portal, catalogue, approvals and internal knowledge base.

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Features

What MetriDesk does

  • Employee requests

    Coming soon

    Internal tickets via portal, email, Slack or Teams.

  • Service catalogue

    Coming soon

    Request forms with approval chains.

FAQ

Questions about MetriDesk

Is employee data kept separate from customers?+

Yes. Employee requests live in their own desk with internal-only visibility.

Can staff ask in Slack or Teams?+

Yes. An employee AI agent answers from your internal knowledge base and raises a request when it cannot help.

Does it support approvals?+

Yes. Catalogue items such as laptops or access requests can require one or more approvals.