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© 2026 Webbalances Solution (003096168-D). All rights reserved.Version 4.22.0
MetriAgent

AI agents that resolve, not just reply

Build AI agents that answer customers on chat, email, the portal and phone, take approved actions, and hand over to your team with a full summary when they should.

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Features

What MetriAgent does

  • Autonomous AI agents

    Coming soon

    Resolve common requests end to end within your guardrails.

  • Agent Studio

    Coming soon

    Build, test and version agents without code.

  • Agent Ops

    Coming soon

    Monitor quality, guardrails and a kill switch for every agent.

  • Pay per resolution

    Coming soon

    Only verified AI resolutions are billed.

FAQ

Questions about MetriAgent

Will an AI agent give refunds on its own?+

No. Refunds, discounts, payments, deletions and other sensitive actions always need a person's approval.

How is MetriAgent billed?+

Per verified resolution — you pay only when the agent fully resolves a request and the customer does not come back about it.

Can customers reach a person?+

Always. Every AI conversation is labelled and offers a "talk to a person" option.